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Frequently Asked Questions

Custom Logo Design

What will I get with my logo design purchase?

All the image files you require for your printing and online needs. On the completion of your project, we will send you a ZIP folder with the original editable vector files (.ai - Adobe Illustrator; .cdr – CorelDraw; .eps - generally used vector file) and a couple of raster files (JPG & PNG), with and without a background image so you can preview your logo on virtually any device. You are also very welcome to request additional file formats without any extra costs. Plus, you'll get the full legal copyright, so the design will be all yours.

How much does it cost?

Our logo design prices start at $99 USD and go up to $200 USD - depending on what exactly you need. This is a one-time fee, and there are no additional or hidden charges. Upon receipt of your order form and payment, one of our designers will initiate the design process and present you with several logo options within a 48-hour timeframe.

What if I need additional logo variations?

The cost of the design package only includes one final logo. The time spent on creating and optimizing your logo for print and online use can be lengthy so if you need a second logo variation for a different purpose, there is an additional $50 USD fee. With that said - we will include editable vector files in your final ZIP folder, if you would like to create the second version yourself.

How many revisions are included with the price?

The logo design price includes 3 to 7 unique concept designs and UNLIMITED revisions. If you need to see even more unique concepts after that, we will offer you an 'upgrade' option at 50% of the original ordered amount. So just to be clear - the price of the design includes unlimited revisions (font-, layout-, color- and small custom changes).

Can I use my own images in my logo?

Of course! This is your logo and we will create whatever you want us to. HOWEVER, we do not take any responsibility for designs created from images received by the client. By sending us an image, the client declares that he or she either owns the copyright to that image or has the necessary permission to use that image.

How long will this take?

Once payment has been received, designers usually take up to two business days (Monday - Friday) before presenting you with the first preview image. After that we have a standard 'one business day per revision' policy. Unfortunately we cannot control the work demand so this timeline is only an estimate.

Is there any money back guarantee?

Unfortunately we do not offer a money back guarantee. We feel it's only fair that we get paid for time spent on a project. We provide a portfolio of our previous designs on our website so you can get an idea of what to expect when working with our designers. Each project gets the same creative enthusiasm from our designers.

Can you redo my existing logo?

Most certainly! Please email us your logo file and design requirements at support@jimphicdesigns.com.

Pre-Design Logos

What will I get with my Pre-Design Logo purchase?

All the image files you require for your printing and online needs. On the completion of your project, you will recieve a ZIP folder with the standard vector files (.eps, .pdf) and a few raster files (.jpg and .png). You are also very welcome to request additional file formats without any extra costs. Plus, you'll get the full legal copyright, so the design will be all yours.

How long will this take?

Once payment has been received, you will recieve your first preview or logo files within 24 hours.